Quotes
"FileWorks took the time to learn our business processes. Their investment in understanding our business helped us save valuable time and money. Whenever we worked with them on new projects, they were able to assess our needs quickly and recommend solutions. Over the years, they have continued to provide extraordinary support and value to our business. I have recommended them to my peers and would definitely tell others."

Tricia Reichert
Claims Manager, Information & Systems
Kaiser Permanente



"FileWorks provided exceptional service to the needs of my organization. What I found most gratifying about FileWorks is their ability to think out of the box. They consistently provided you with options on how to manage your business based on a whole new concept."

Darryl Wiley
Senior Director, Claims Administration
Kaiser Permanente



"FileWorks' solution is helping us work more efficiently, and has saved us a great deal of money. Their maintenance costs are a fraction of our previous vendor's."

Ron Dong
Business Systems Manager
Kaiser Permanente



"We were impressed with how quickly FileWorks was able to deliver a customized solution to our claims processing requirements. Their knowledge and skill sets enabled us to install the product in a very short period of time which allowed us to realize the benefits sooner than we expected. The customer support provided is outstanding and is just as valuable to us as the product itself. The FileWorks solution would be hard to live without."

Peter Snowden
Operations Manager
Authorized Outside Medical Services
Kaiser Permanente, Northern California Region



"By replacing the previous vendor's imaging software with FileWorks iFile, the client saved money, gained functionality, and increased reliability. FileWorks installed the solution and moved all of the department's existing images into iFile. After they configured the software to connect the offices across the network, we unplugged the old imaging system and have never looked back. FileWorks understands the business of workflow and imaging and they speak it in plain English!"

Gordon Mauger
President
CASE Systems, Inc.



"iFile saves us time on data entry and searching for referrals. It's also integrated with our mainframe, so my team has immediate access to any information they need."

Julie Kendrick
Support Services Supervisor
Outside Medical Services
Kaiser Permanente



"The product integrated well with our scanning and OCR front end. A batch can be directed to a particular group or individual work queue at scan time. We configured iFile to create work items immediately after each batch completes the OCR process. This configuration reduces the time from scanning to processor. Other products require off hour batch processes which can affect compliance due to the additional time required to get the information to the processors."

Gordon Mauger
President
CASE Systems, Inc.
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