FREE Online Support
To access the following online tools, log in to your account. (Most tools are located under the Inbox tab).
- Quick Start Guides
- Training Videos
- Help Documentation
FREE Email Support
FileWorks provides free email support. Responses are usually received within 24 business hours. To submit a Support request, send a detailed email (and associated screen captures, if available) to:
FileWorks provides live support via telephone Monday through Friday from 8:00 am to 5:00 pm PST. There is a $50 charge for live customer support calls. For live support, call:
(877) 345-3967 (toll free)
FileWorks provides a variety of support options to ensure your success. Contact us for contract pricing, terms and condintions.
Clients who have purchased a support contract can access online product updates and downloads by clicking on the iFile button (above left). Contact customer service if you need assistance or wish to register.
Clients with a support contract should call the support number at:
(877) 345-3967 toll free)
©2006-2017 FileWorks, Inc. All rights reserved.
1-877-FILEWORKS (toll free 1-877-345-3967)